Table 1: Kenya CSO portal for health user satisfaction surveys (Feb 2013 – Jul 2013)
	Percentage responses
Question	Feb 2013(n=32)	Jul 2013 (n=85)
1. How easy is it to navigate the Kenya Civil Society Portal for Health (KCSPH)?
Extremely easy	9	35
Very easy	72	61
Not at all easy	16	3
Did not respond	3	1
2. How easy is it to find information you are looking for on the KCSPH?
Extremely easy	13	13
Very easy	72	77
Not at all easy	9	10
Did not respond	6
3. How clear is the information available on the portal?
Extremely clear	22	20
Very clear	66	73
Not very clear	9	7
Did not respond	3
4. How visually appealing is the portal?
Extremely appealing	16	27
Very appealing	72	73
Not at all appealing	9	0
Did not respond	3
5. How up-to-date is the content on the portal?
Extremely up to date	0	19
Very up to date	69	65
Not at all up to date	25	16
Did not respond	6
6. How likely are you to recommend the portal to others?
Extremely likely	32	58
Very likely	50	42
Not at all likely	9	0
Did not respond	9
7. How often do you access the portal?
Daily	12.5	10
Weekly	37.5	57
Monthly	25	27
Very rarely	22	6
Did not respond	3
8. Would you like to receive emails or SMS updates about new portal content?
Yes	91	97
No	6	3
Did not respond	3